The Mapping Technician shall provide necessary data, drawings, and assistance to aid in the planning, design, analysis, installation, and maintenance of the cooperative’s electric distribution system. The Mapping Technician shall be responsible for the creation/maintenance of all locations in the Cooperative's Geographical Information System (GIS).


  • To supply the present and future electrical service needs of its consumers in an efficient and economical manner; and to have a sound financial base in order to provide the highest reliability of service and meet present financial requirements, to attract future capital and provide for the eventual return of member’s contributed capital.
  • Under the direction of the General Manager, the Mapping Technician is responsible for preparing and maintaining distribution system maps. This position will also be a “shared resource” with Forked Deer Connect and will perform the same duties.


Within the limits of approved board policies, operating guides and procedures, assumes responsibility and has commensurate authority for the following activities:

  1. Performs drafting functions necessary to maintain engineering working files resulting in current data, maps, etc. to reflect existing system status.
  2. Assists in the maintenance of the Cooperative's Geographical Information System (GIS) by:
    • Obtaining, updating, and implementing all information pertaining to the electric distribution system that is provided by the engineering and operations teams through staking sheets and various other reports.
    • Obtaining, updating, and implementing all information pertaining to transportation and land-use such as roadways, waterways, and state, county, township, city, and individual property boundaries.
  3. Enters and maintains distribution system maps and related engineering and customer data using appropriate mapping software.
  4. Extracts and corrects GPS data to update the system.
  5. Backs up data on a regular schedule using the appropriate system.
  6. Records and reports any potential hazards to the respective Operations Departments and Line Superintendents.
  7. Assists in the preparation of system planning and operational studies (such as construction work plans, long range plans, and sectionalizing studies) by providing the system engineer(s) with an updated electric distribution system model to be used in performing engineering analyzes (such as unbalanced voltage drop, fault current, and protective device coordination) and incorporating the results of these analyses into the cooperative’s Geographical Information System (GIS).
  8. Provides necessary Geographical Information System (GIS) data, drawings, and assistance required by employees to aid in the planning, design, analysis, installation, and maintenance of the electric distribution system.
  9. Provides all pertinent Geographical Information System (GIS) data, drawings, and assistance to external engineering firms and/or governmental agencies for use in a regional geographic information system (GIS) and for updating Tennessee One Call.
  10. Maintains records and documentation, which are used to support distribution system mapping required by the Cooperative. Completes and submits required cooperative, RUS, and other reports to the appropriate supervisor concerning Mapping operations, materials, and equipment.
  11. Coordinates activities and instructs Cooperative personnel or contract mapping companies on data acquisition and procedures.
  12. Proficiently operates a personal computer, plotter, printer, and copy machine. Efficiently uses Windows based software including, but not limited to, Microsoft Windows, Microsoft Access, Microsoft Excel (Lotus 1-2-3), and Microsoft Word.
  13. Assists in the maintenance of department files pertaining to electric distribution system equipment.
  14. Keeps informed on the cooperative’s policies, plans, programs, and rates. Attends safety meetings, training, and other employee meetings as required. Uses safe working procedures and looks out for the safety of others.
  15. Practices proper traffic procedures and complies with all traffic laws, rules, and regulations while operating a cooperative vehicle.
  16. Cares for and maintains all cooperative assigned equipment and supplies.
  17. Routinely answers telephone calls, responds appropriately to the inquiries, routes the call to the appropriate person, and takes an accurate telephone call message if necessary.
  18. Any other duties assigned by the General Manager or any Supervisor as required.


  1. Outdoor work required in a variety of weather conditions in addtion to normal office environment.
  2. Exposure to varying temperature conditions including cold below 32 degrees and heat above 100 degrees.
  3. Minimal exposure to fumes, odors, gases, chemicals, poor ventilation, dust and dirt.  Hazards include electrical.


      • A high school diploma with an additional one to two years job experience relating to any part of this position is required.
      • Mechanical, electrical, design or surveying background is desired. Previous electric utility experience in operations/engineering or with a consulting firm working for electric utilities desired. Electric line construction or design experience is preferred.
      • Previous experience in the areas of computer applications and CAD mapping helpful.
      • Must be proficient with mapping software, map and plat reading, and basic engineering software.
      • Must understand with basic theory of electrical power lines.
      • Must be proficient in the use of Microsoft Windows and the following software programs: Microsoft Word, Excel, Access, PowerPoint, Publisher, and Outlook.
      • Must be able to use office equipment such as computer, keyboard, copier, printer, digitizer, fax machine, etc.
      • Must be able to read, write and do arithmetic.
      • Must have good public speaking skills and be able to present information to others.
      • Must become familiar with the Cooperative's service territory.
      • Must believe in, be sympathetic with, and be interested in furthering the Cooperative's objectives.
      • Must be receptive to changes deemed necessary and be open to suggestions from peers.
      • Must be a team player.
      • The highest degree of integrity, personal habits, and tact are absolutely essential.
      • Regular work attendance is required.
      • Visual color discrimination is required to differentiate mapping and system software colors
      • Must be able to handle a multitude of projects simultaneously without becoming distressed.
      • Must be able to think clearly and remain effective in stressful situations.
      • Must be able to make decisions in the best interest of the Cooperative regardless of the circumstances.
      • Must be able to gain and maintain the respect of others, both inside and outside of the Cooperative.
      • Must have a valid Tennessee Driver's License and maintain an insurable driving record.
      • Must be able to work a minimum of eight hours a day, five days a week, and be able to work after regular working hours, as needed.
      • Must be able to take direction on a variety of projects simultaneously and meet established deadlines.
      • Must be highly self-motivated with a keen attention to detail.
      • Must be able to deal with diverse groups of people.
      • Must be able to read computer outputs accurately.
      • Must be able to work and communicate with all cooperative employees in the best interest of the Cooperative.
      • Must be able to communicate effectively (both written and verbal) for work and safety compliance.
      • Must be able to project a favorable image for the Cooperative.
      • Normally have regular hours of work.
      • Some overtime may be required and may be outside normal hours of work.
      • Frequent interaction with the members, the public and other employees.
      • Must be able to lift up to 20 pounds of force frequently.
      • Must be able to lift up to 50 pounds of force occasionally.
      • Must be able to lift and carry up to 50 pounds occasionally.
      • Occasional lifting, kneeling and bending.
      • Must possess visual acuity and manual dexterity, as well as the ability to listen and communicate orally.
      • Constantly uses manual dexterity and visual acuity to operate keyboard and mouse at microcomputer and/or terminal.
      • Frequently sits for extended periods of time.
      • Capable of operating fleet vehicles en route to various mapping sites.
      • Capable of using GPS equipment.
      • An initial orientation period will apply.
      • Work may be varied.
      • Problems will be difficult; however methods and procedures are defined with good judgement required to apply  them.


  1. Internal
    • Line Superintendent and IT Supervisor.
      • Requests advice and assistance and confers on operational and personnel problems; provides advice, assistance and information on employee development, work planning, policy planning, and other areas as assigned.
    • Administration.
      • Coordinates work with all administrative personnel.
    • Other Employees.
      • Maintains harmonious, courteous, and understanding relationships, while fostering a collaborative teamwork environment.
  2. External
    • Cooperative Members.
      • Establishes the recognition and acceptance of ownership benefits and responsibility, to encourage and promote the effective and efficient use of electric energy. Provides helpful, courteous assistance and service to resolve billing and service problems.
    • General Public.
      • Presents a friendly, courteous image for the Cooperative.
    • Contractors and Developers.
      • Coordinates new line extensions.


  1. The Mapping Technician has no supervisory authority within the department. The Mapping Technician may retain functional authority over specific projects or areas of responsibility as specified in this position description or otherwise delegated by the Customer Service Manager. The Mapping Technician may supervise contract personnel to complete the assigned job tasks.


  1. Operating Superintendent


  1. General Manager

The duties listed above are intended only as general illustrations of the various types of work that may be performed. Specific statements of duties not included does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Job descriptions are subject to change by the Management as the needs of the Utility and requirements of the job change.